Above Test Succeed:

If you are successfully connected to the above Chat Room, you would see the following greeting message:

[HH:MM:SS] ***You have joined

Above Test Succeed, but regular ProWarRoom not:

User code problem: If the above test room worked but the regular Pro-Warrooms sometimes worked and other time did not. This might be caused by duplicate room nick names. Plesae let us know immediately by clicking -> http://www.sp500guru.com/email.htm

 

  
     
 

 

Proxy setting error

If your applet is not displaying properly and is showing a red X.

Please read click the following for solution.

http://www.java.com/en/download/help/redximage.xml

http://www.java.com/en/download/help/testvm.xml

 

 

 

Firewall. If you computer is behind a firewall.

If you computer is behind a firewall, the above room won't load. Please ask your network administrator to open port 8000, 8001, 8010 or 6667.

 

Test Failed:

If the error message says "java connections must use secure encoding"

Causes: You have an older applet trying to connect to a newer server. if you have the cache settings on he page correct then your browser is ignoring the upgrade applet request and running the older version.

Solution: You can go into your c:\windows\downloaded program files folder and remove the java applet from there, then you will load the new one.

Test Failed:

If you don't see the above message or the loading time is more than 1 minute, you may have had loading problems and you need to check and try following:

  1. Check if your browser is Java-enabled.

  2. Try to use Netscape browser. If it works on Netscape, then your IE browser may have problem. (detail - http://www.sp500guru.com/browser.htm).

  3. Cache memory. If it has worked before and not working now, then try to clear your PC cache. (detail - http://www.sp500guru.com/clearcache.htm).

  4. Cache Problem: If your browser works on test room and not work on regular WarRoom, you must clear your cache memory thoroughly; because the errors are still residing in cache memory. Please go to http://www.webroot.com/washer.htm and download a free trail version cache washing software. Try to wash the cache again. Warning: Don't delete your files mistakenly.

  5. User code problem: If the above test room worked but the regular ProWarrooms sometimes worked and other time did not. This might be caused by duplicate room nick names. Plesae let us know immediately. http://www.sp500guru.com/email.htm

  
     
 

*** Working Java Version: v1.3; v1.4; Jave 2; Java 6

 

Problem #1: Java Version

I am running windows xp on one, and a recent version of windows 98 on the other of my desktops. I could get into the war room, but the room remained blank.

Solution #1:

Open an internet explorer browser window, left click tools, then Internet Options, then Advanced. scroll down about halfway through the list, and there is a heading entitled "Java (Sun)" with a box labeled "Use Java 2 v1.4.2_04. MAKE SURE THAT THIS BOX IS NOT CHECKED. (the default is for it to be checked.) if it is checked, uncheck it and restart your machine. this fixed both of my machines. i'm thinking (i know nothing about Java) that this might be the latest version of Java and it might be incompatible with other versions, thus causing the machines to hang.

 

  
     
 

 

Problem #2: Java

If It takes more than 1 minute to load the rooms, means you might have a Java version that caused the problem. The Java Applets do not work! Normally it takes 15 seconds to load the WarRooms.

Java Verion 1.30, version 1.4.0 and version 1.4.2_01 will work. Newer version might not work. IF not work, try solution #1.

This is the most frequently asked question. On the windows platform, the Java support seems frequently to become unstable. The result is that an applet that loaded ok before, no longer loads. If rebooting and/or clearing your browser cache does not solve the problem then read on: The easiest thing to do is to update the microsoft Java virtual machine. This can be done by visiting Microsoft Java updates.

To verify your current version, open a COMMAND PROMPT and type JVIEW look for the version number at the top.. 5.00.3309 or later should work just fine.. if not, re-install it anyway, from the above URL. For Macintosh, Netscape Java might work, but is ancient, and the solution is we need to support the Sun Java Plugin, unfortunately we dont have a beta tester for this yet. Any volunteer?

Down load Java

Java version 1.4.0 and version 1.4.2_01 will work. Newer version might not work. If you have to intall newer version Java, do NOT delet old version. (The following is to download version 1.4.2)

Try this first -----> http://banner-p.nmsu.edu:5050/APWXPROD/jre/Download.html (for verstion 1.4.2_4)

http://java.sun.com/j2se/1.4.2/download.html

http://java.sun.com/getjava/install-windows.html

 

 

  
     
 

Problem #3: "Ping Timeout" , "Pinged Out" a lot.

The theory is that if you have a cable modem (as opposed to DSL) you will get kicked out of the room, or “pinged out” as it displays “ping timeout.” Some cable modem users, however, report that they stay in the room all day without any issues. My guess is that it depends on the ISP and the cable modem itself. Mine sucks. I use OO as a provider with a Motorola cable modem.

The easiest fix is to get DSL. If you cannot (for example, it’s not available in my area, here’s another (rather costly) suggestion:

Lease a server at a data center. A Windows 2003 server, fully managed, with full Administrative rights, will cost you around $90 per month. All you have to do is remote control it (EASY). There are tons of service providers that do this. All at about the same price. Not only do you get a perfectly functioning room, but you also get a Windows 2003 WEB server, with TONS of bandwidth (these data centers run on multiple OC12 connections – that’s over 600 mbits per second, multiple times) and they peer with practically every service provider on the INTERNET. This is what I did. ZERO drop-outs.

 

  
     
 

 

Problem #4: Can not "right click" the mouse.

Cut and Paste are disabled on my machine whenever the DMD page is opened. This is not just cut and paste from that page - it even disables me from cutting and pasting within an ordinary application, e.g. word or excel (even copying from one cell to the adjascent cell stops working). As soon as the DMD page is closed, cut and paste start working again. My operating system is windows 2000 professional. No other applications are running - just IE and (for example) Excel. Surely it is not meant to do this ?

Solutions #4:

DMD bulletin is protected, whenever it is opened, you can not do "cut, paste, copy, print or right click the mouse" commands on your machine. Just close the DMD page and these commands will work again.

 

  

 

 

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